Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Anonymous

Mia was very welcoming, great communication, made me feel relaxed. Great saleswomen and an absolute worldie to. Proper sort.

Anonymous

Top Service "” Honest and Reliable
The salesperson provided outstanding service throughout the process. They kept their word and ensured all the promised repairs and replacements were completed before handing over the car. Truly professional and trustworthy"”highly commendable!

Anonymous

Very helpful, quick responses

Anonymous

Audi A1
Great service from Mia. Very accommodating knows her stuff! Brilliant to also see a female heading up her own garage! Thanks.

Joshua H

Mia is the best
I saw a car I have been after for so long and it was a brilliant price, so I decided to enquire. At around 9pm, Mia took my call and we reserved the car the next day after I was sent a walk around video showing the car.I was very happy we did checks and everything was brilliant, No question was too much for Mia to answer and always made sure we were okay.We collected the car a few days later. It was the condition as described and she even had a scuff cleaned up while we were there.The only 2 minor things which take away from the experience was the car was missing a key add-on feature which it was advertised to have, mia did apologise and promised to look into this, the car was also missing a few service history bits but thats all been sorted now by me and it's driving like a dream.Mia made this a 5 star car sale.

Martin Hunt

BMW 330i
Their service was totally above and beyond. My new BMW 330i was accurately described with amazing photos to back up the information given. Mia the BOSS is a wonderful, trustworthy young woman who has your best interests at heart and is very accommodating when it comes down to customer satisfaction. Thank yo

Simon Mcdonald

Helpful, fiendly and genuinely trustworthy
Friendly and concise. Well informed, and helpful. Customer-focused and caring. Plenty of time for questions and no sense of pressure. An efficient and smooth transaction.

Suzana Chomete

I was given good information and ride before I bought a car. Got satsified!
Mia is extra ordinary, Very good customer services. Overall she is excellent!

Oscar W

OUTSTANDING SERVICE MIA
Purchased My New Vehicle From This Dealership i have to say Mia is one of a kind from the moment i walked in the service was incredible she answered all my questions without any hesitation did not rush me one bit and also provided me a lovely warranty to make the deal that bit better highly highly recommend this dealer 5 Stars

Kai Walsh

Great service. The owner was very honest and upfront which I appreciated, didn't try to beat around the bush or hide any details. Highly recommend.

Adam Smith

Welcoming, good communication, quick simple and easy. Great car.
Travelled from Scotland to London to pick up a car from these guys. Great and quick communication from start to finish. Car was exactly how it was described and held up perfectly for the 400 mile trip back. Extra credit to Mia who seen us through the whole process. 10/10 would definitely recommend and purchase again in the future.

NIAMH LYNCH

Amazing. From calling to see if we could look at the car to driving off with the car. Friendly, talkative and would recommend anyone to purchase from this dealer. Would buy again when considering another car in the future

SOUVIK BASU

Exceptional service!
Advantage: I would highly recommend Heathrow Trade Cars Limited, nothing is too much trouble. brilliant communication and very patient guys especially when you are a bit confused about what you want and have lots of questions or you are a first-time buyer, I found them to be extremely friendly, helpful, approachable, and professional. World-class service from Mia. They do have good collections of cars. Disadvantage: Update your shop and move to a better place

GEORGIJUS ASANOVAS

Good service
Very professional personnel every thing done very quick

Piers

I felt Heathrow Trade Cars were open and honest, which in my short experience of trying to find a car for my son, was unusual. I dealt with Mia (sorry if the spelling is wrong) who didn't try to dismiss my small concerns with the car or make up excuses for them (number of previous owners or lack of FSH). There was no pressure to buy and she was happy for me to do a test drive. I paid for the AA to do a complete check on the car which only highlighted a few things and these minor repairs were completed quickly and without complaint. I have only had the car for one week but very happy with the purchase so far

Jacqueline Widick

Wow Awesome Service
Wow! What brilliant service, knowledge, selection and customer service! Friendly and organised with quality used cars that get a 52 Point MoT check registered with DVLA, and all ultra clean yet not under carriage or bonnet steam/jet washing to show true condition. Young couple running business with loads of knowledge and had all paperwork sorted. They also take Zuto financing which makes it so easy as all do e before picking up vehicle. I highly recommend this garage and will return when needed!

Anonymous

Definitely recommend!
Mia was lovely and very helpful during the whole process and i'm very happy with my car! Would definitely recommend!

Anonymous

Great Service, Great Cars.
I bought a Honda Jazz from Heathrow Trade Cars. The car is in good condition, clean, has new MOT and recently serviced and comes with warranty. They were professional and reliable, in that there is paper trail for the car sale and they assisted me with getting long term warranty. I recommend them, their service is great.

Zee Umer

Great customer service, good quality car, very happy. Thanks Mia
It was very nice experience to purchase my current vehicle from Heathrow Trade cars. There was excellent communication to arrange initial viewing and at a time convenient for me. Mia and her colleagues were very friendly, provided lots of information on the car and answered any questions I had. The whole process from viewing to purchase was made really simple and efficient. Would definitely to my family and friends.

Anonymous

Amazing service and cars
Amazing great people great service and great cars

Islam Al-Saidi

Brilliant!!!!!!! All thanks to Mia This place is now on a new management by new people, so don't be confused with the old reviews as I did before I tried this place! I just baught a lovely VW golf 2014 from them, amazing car, I asked a mechanic to come with me to check the car, and he was amazed how good is the car and the price they offered to me. Mia handed me the keys and gave me all the time of the world to check it, they were very patient with me, and they wanted to make sure that I'm happy with the car before buying it. MOT was due to be expired in 2 months, and rear parcel shelf were missing and they did a new MOT and ordered a rear parcel shelf to my address, all for free! Try them, you will not be disappointed!

Umair Babar

Brilliant service
The process was a breeze to make the purchase. Mia made sure we tested the car and were satisfied with it and all the documents were provided.

Daniel Knight

5 star rating if you need a car these are the people to go to
Excellent service would recommend them to anyone as everything i wanted was matched and it was fast service i had my car in no time

clive bulmer

Excellent customer service and after sales service
Excellent service and after sales service. A company that truly delivers on all fronts. I highly recommend them to anyone looking for car sales and servicing.

Rohit Goel

Good car and service

Simone

Great Service, Very Helpful
Really easy to keep in contact with while booking to view the car, very helpful! Answered all queries and questions! Was uncomplicated and easy to make the purchase!

Kala Yuen

Awesome Service!
Their service were excellent! Mia is very knowledgeable and helpful. The condition of the car was exactly how was describe on their advert. As this was my first car, She also gave me some ideas about insurance etc Definitely will recommend others to trade with them.

Jennifee G

Citroen c3 picasso online purchase
I purchased a citroen c3 picasso during the start of the second lockdown.I completed the purchase online and the car was delivered to my home within a few hours of payment. Nothing was too much trouble and the car is spotlessly clean and I felt very secure in the knowledge that everything had been done to make it as covid secure as possible.The car runs smoothly and is immaculate. Many thanks

John H

Buying a vw golf
Very polite and very helpful the car was just as described only had the car a few days but very happy so far would definitely go back for another car

Nicoleta B

Great service
Very nice customer service, helpful, polite and most important, they sold us a great car.

Sohail Z

Brilliant
Great service, friendly staff. Would definitely recommend

Steven M

Very good
Very friendly service thanks quick easy to use would use again

Donna S

Purchase of new vehicle.
Great experience. Helpful and friendly tradesman. Positive experience.

Don H

A perfect purchase experience from start to finish
We purchased the car remotely due to the Covid-19 outbreak. The photographs and description were detailed and accurate. A quick phone call sealed the deal, and the car was promptly delivered to our house. I cannot fault the service we received, or the car which we are very happy with. Based on our experience, I would not hesitate in recommending Heathrow Trade Cars.

Khurram A

Honest and wonderful service highly recommended
I've got VW jetta from them, seen add and called picked up straight away everything mention in the advert were presented Very help full and honest Trader as per advert MOT will be extended open request and they kept promise and will go back in a month or so Found one miner headliner issue after purchase which I nor they realised at the time of purchase. Called back and sent some WhatsApp pics they willingly advise when I'll drop of for MOT they will fix that for me, Brilliant! which is really helpful since I had bad experience previously once you paid the money, seller don't normally listen after purchase and says it is what it is as you can see it's old and you got a good deal now live with it, But they accepted even they did not know and promised will fix for me Brilliant service I did see other cars onsite very clean and good price Highly recommended

Laura L

Highly recommend
Brilliant customer service, answered any questions. Would highly recommend.

Richard M

Friendly and professional
Very friendly and Professional. More than happy to help and knew the answers to the my questions.

Tony B

Heathrow cars
Very friendly & helpful. I would recommend this car dealer.

Lok J

Good service and recommended
Recently bought a Volkswagen Sharan. The car is as described and has been running smoothly. It was a pleasure to deal with and recommended.

Nassra K

Range Rover evoque
Bought a ranger rover from them, everything was smooth and quick even when my car needed attention they were happy to fix it straight away. I would definitely recommend

Dinh Y

It such a pleasurable to do business with.
Ramiz Khan was a brilliant and an honest man on earth to do business with. It's such a privilege to purchased a car from this company. I would recommend to my friends or family without a doubt if the car they are after is available from this company. Once again thank you for your help Ramiz.

Melvin W

Very good and speedy
Car as described very good buying process went smoothly very pleased with the car

Sharon P

A lovely business
Very friendly but not pushy at all. Clearly had an excellent knowledge of the car I was interested in. Great customer service. I would certainly buy from them again.

Hardeep K

Very good customer service
The customer service was very good and comfortable . I have bought a car from them it was quite good but the most important thing whenever we have any issue they listen and try to sort out the problem Ready to help always I definitely recommend them to my Friends

Ameet K

Great service
I highly recommend Heathrow Trade Cars, excellent customer service, great range of cars, no hard selling and professional after care. Will definitely be returning and recommending to friends and family. Amo

Maria M

Satified customer
Excellent customer service. Prices are very fair and reasonable. Well maintained and managed cars. Satisfaction experience. Would definately recommend.

Sobi S

One of the most reliable sellers in West London
Great service, reliable and understanding seller. Don't think I'd buy from any other trader in West London. Definitely without hesitation, best man to do business with. Keeps his word with warranty, his cars are unbreakable. Bought a Polo from him and anytime I've had issues, without any delay or question, he's fixed any small issues. Highly recommend him!

Nasir M

GOOD.I would appreciate the customer services
The simple answer is good. Salesmen was experienced and answers our questions patiently.

Marina J

Professional Service
From the initial call to collection, I felt comfortable and reassured. No overselling, but listening to our needs. I would happily recommend the professional service of Heathrow Trade Cars

Chloe G

Buying my first car
Really nice laid back guy, turned buying my first car from a anxious experience into a very pleasant exciting one.

Jasjeet A

Vauxhall Corsa
I had seen a few cars and wasn't impressed on how they were advertised as I normally am very direct and always ask if it is worth the time and effort to make a long journey and most of the time sellers tend to say yes everything is fine until you arrive to find flaws When I arrived at the place I didn't have high hopes, and thought I had yet again wasted my journey. However the car looked and drove just as it was advertised. I was very impressed with the car and without hesitation I was ready to buy the car. It was so immaculate and felt wrong to even ask for a discount because of the standard. So I didn't.. The owner was very nice and answered all questions. I would definitely recommend this company and trader to others and wish him all the best.

GFarrukh K

Awesome and trustworthy
All the cars were clean body and engine. Paper work was complete. Transaction went through smoothly. Enjoying the ride without any issue. Thanks guys!

Fahmeed A

Great experience and great dealer!
I purchased my Honda Civic 2010 from Heathrow trade car Ltd. It was an extremely pleasant experience all the way through. Professional, well-informed and very helpful. Saw the car online went for viewing liked it and with 2 to 3 hrs it was ready and delievered to my place. Had small AC issue which i found out later on but it was fixed very quickly and again delievered the car at my place. Thank you so much

Sophie M

Excellent customer service
Just purchased my new car,very helpful and great service. I highly recommend.

Alex G

Nice guy, great car!
A great experience. Helpful and knowledgable. If you're going to splash out a couple of thousand pounds with somebody why not this guy.

Salil S

Great Service
Great service and very friendly staff. Car as discribed I am really very happy with it.

Nick K

Csr buy.
Very good, very professional. No problem. end of reviw

Monica C

Great service
I had recently purchased a car from here and I was very pleased with the overall service. The owner, has been very accommodating and he is very knowledgeable. Having changed from a salon to an SUV, I was a bit nervous but he took his time and put me at ease by demonstrating and showing me all the settings before I left with the car. The car itself drives nicely and no issues so far. I would definitely recommend this garage. It was quite a distance for me but definitely worth the drive. Thank you.

Stuart H

Happy customer
Brilliant and friendly service, the car was true to the advert nothing hidden, spot on couldn't be happier

Lee G

Great Business
Excellent, open and honest dealer, swift transaction and great sales approach

Gareth J

Honda civic
Very happy with the quality of the car purchased. Nice down to earth fella that runs it. Thanks

Glen H

Excellent service and lovely car
Excellent service and a really nice guy who described the car exactly how it, really happy with my purchase, would highly recommend this garage

STeve F

First class
Car is exelent service first class would definitely recommend to anyone who wants a good priced quality vehicle

paul k

As above. bought a car from them today, brilliant.
Very good, friendly and professional. would recommend this garage

Milda G

Excellent experience
excellent service provided. the owner lovely person, doesn't seem to be selling you rubbish. Looked like a person that u can trust. hope the car that I bought will drive smoothly like he said. very good experience!

Rosie M

Excellent
Exemplary customer service. Very friendly and honest about the car itself. Feel safe and happy about our purchase! Very recommended.

Fiona P

Highly recommend!
I saw my car on AutoTrader and called Ramiz immediately to book a viewing. The car was exactly as described in the description and I was able to take it out on a test run. Ramiz was able to give me a full history of the car, full service etc. For me the most important thing about buying a car is making sure I am not being ripped off and I can honestly say that Heathrow Trade Cars are 100% trustworthy and I would highly recommend!

Alvaro M

Excellent choice
Excellent service, outstanding suport and great seller!

Bhavin P

Staff were polite & helpful.
Very good customer service & car condition is good as w

Lee B

Good service
Very good service, was efficient and help full thanks.

Katherine E

Great experience
Easy and quick process, great value. Car was clean on arrival, looked great and like the pictures online. Very happy would definitely reccomend.

Elizabeth O

Volkwagen Golf
The seller was very polite and the car is neat and nicely clean. The car drives very well even those a little stain in the car but overall its brillant car.

Nicky C

First time buyer, very happy
Excellent service provided. Test drove car and was given help with all documentation. Lovely Audi A3 . Very friendly and welcoming staff. We recommend to anyone. A+

Nicky C

First time buyer, very happy
Excellent service provided. Test drove car and was given help with all documentation. Lovely Audi A3 . Very friendly and welcoming staff. We recommend to anyone. A+

Balazs C

Great Service
Great Experience with the dealer. Prompt service. Thank you

Matt S

Fantastic, honest service
My husband and i purchased a Mercedes R class from Heathrow Trade Cars Limited. The car dealer only had the car in his possession for a matter of hours so it was not MOT`d, we took it in for an MOT the next day and it failed on an offside velocity joint and an offside front brake pipe. The car dealer, without hesitation took the car back to fix the issue and re-MOT it for us, all free of charge, he even had the mechanic change the near side brake pipe just in case. The car drives like a dream. Very honest, reliable service. We recommend Heathrow Trade Cars Limited 100% to friends, family and strangers.

Mohsin A

It was fantastic experience.
Very great service. Helpful and went through about all the specification. I would refer them to any new driver on road.

Nazeer A

prffoessional friendly people
excellent and help full proffessional service and trust

Luke C

First class trader
Very professional, helpful, great communication and easy to deal with. No nonsense, friendly trader. Would recommend and use again in the future for sure. Very happy with the A3 purchased.

Aliaksandr M

Happy
Great deal!

Naran K

Toyota avensis, purchase
Fantastic service, well presented car and honest guidance on the purchase will use again!

Aditya S

Buying a Toyota Yaris
Very good. Car was is good condition as described. Rameez was most helpful. Would recommend.

Mark W

Great seller
Exremley professional.. would most definitely recommend .excellant

Nadine A

Very Happy!
Car is lovely, spot on to description! Very kind and extremely helpful. Would define recommend.

Marius O

Best car dealer in this area , thanks.
The beast car dealer in this area , nice to do busines with this trader . Thanks.

Marius O

Best car dealer in this area , thanks.
The beast car dealer in this area , nice to do busines with this trader . Thanks.

Arfan A

A complete package
The most remarkable experience I've ever had purchasing a car. Right from making the call and to driving off with my new car. The professionalism and exceptional customer service was beyond comparison.

Zarnab J

Excellent car, amazing service, thrilled
Cars were exactly as they were described, seller followed us up after a few weeks as good will customer service. Amazing selection of cars in the show room! Seller was professional, on point & no non sense & very friendly